Privacy Policy

This Privacy Policy explains how MSA&Co FZ LLE collects and uses personal data when you visit this website, send an enquiry through the contact form or write to us by e-mail or phone.

Data controller

The controller of personal data processed through this website is:

For any question about this policy or your personal data, write to info@msaco.org.

Personal data we collect

When you use the contact form, we receive the details you enter:

• Full name and e-mail address (required)
• Company, phone number, country or jurisdiction and area of interest (optional)
• Your message and any information about your matter that you choose to include
• Your confirmation that you have read this Privacy Policy

When you contact us by e-mail or phone, we receive your contact details and the content of your communication.

When you visit the website, the web server may automatically record technical information such as your IP address, browser type, the page requested and the date and time of the request.

Please do not send confidential documents or sensitive personal data through the form or in a first message. If they are needed, we will agree a suitable way of sharing them.

How we use personal data

• To respond to your enquiry and arrange an initial consultation
• To assess whether and how we can assist and to prepare a proposal for an engagement
• To keep a record of our correspondence with you
• To operate the website, keep it secure and prevent misuse
• To comply with legal and regulatory obligations that apply to us

We do not use personal data for automated decision-making or profiling.

Legal basis for processing

We process personal data in accordance with the data protection laws of the United Arab Emirates and, where they apply to you, the laws of your country of residence. Depending on the purpose, processing is based on:

• Your consent, given when you send the contact form
• Steps taken at your request before entering into an engagement
• Our legitimate interest in responding to enquiries and keeping the website secure
• Compliance with legal obligations

Where processing is based on consent, you may withdraw it at any time. This does not affect processing carried out before the withdrawal.

Sharing and international transfers

Messages sent through the contact form are delivered to our e-mail inbox and are not stored in the website database. We do not sell personal data or share it for advertising purposes.

Personal data may be processed by service providers that host this website and our e-mail on our behalf, and disclosed to public authorities where this is required by law. Service providers act on our instructions and are required to protect the data.

Some of these providers may process data outside the United Arab Emirates. In such cases we take steps to ensure that the data remains protected as required by applicable law.

Data retention

We keep personal data only for as long as it is needed for the purposes described above. Enquiries that do not lead to an engagement are deleted when they are no longer needed to respond to you. Where an engagement follows, data is kept for the period required by the engagement and by applicable law.

Security

We use technical and organisational measures appropriate to the nature of the data to protect it against unauthorised access, loss or disclosure. No transmission over the internet is completely secure, so please keep this in mind when deciding what to send by e-mail or through the form.

Your rights

Subject to applicable law, you have the right to:

• Request access to the personal data we hold about you
• Ask us to correct inaccurate or incomplete data
• Ask us to delete your data or to restrict its processing
• Object to processing based on our legitimate interests
• Withdraw your consent at any time
• Receive your data in a structured, commonly used format where this applies

To exercise these rights, write to info@msaco.org. We may need to confirm your identity before responding. You also have the right to lodge a complaint with the data protection authority competent for you.

Cookies

This website does not use analytics, advertising or social media cookies and does not load tracking scripts from third parties. Fonts are served from this website.

WordPress, the system the website runs on, sets strictly necessary cookies only when an authorised person signs in to the administration area. These cookies are not set for visitors.

Links to other websites

This website may contain links to other websites, such as the license verification service of the licensing authority. Those websites have their own privacy policies, and we are not responsible for how they handle personal data.

Children

Our services are intended for businesses and adults. We do not knowingly collect personal data of persons under 18 through this website.

Changes to this policy

We may update this policy from time to time. The current version is always published on this page, with the date of the latest update shown at the top.